Hardware Support Specialist


Salary:

$70000 - 80000 / annum

Location:

Albany

Date posted:

31 January 2019

Contract type:

Permanent

Reference:

069000010827220

Specialisation:

IT and technology


Description

The Company

Having been operating Globally for over 20 years, this stable company operates in the automation industry and is experiencing a sustained period of rapid growth. They develop hardware devices in-house to automate business processes with the software development team responsible for using the power of big data, to transform the raw information into useful business insights that customers can use to run their operations more efficiently. They operate from spacious offices in Albany, offer relatively flexible working hours and an incredibly supportive team

The Role

As a Hardware Support Specialist you will be reporting to the Support Team Manager, alongside two others in support. Your role will be quite varied from be providing 1st, 2nd and 3rd level support to customers related to any hardware issues, escalating any issues where needed to the relevant team, accessing software updates, documenting software changes etc. As the role is supporting hardware you will ideally have experience in basic electronic troubleshooting, Linux support experience and an ability to read electrical installation drawings

Your Profile

You will have strong communication skills to liaise with customers from around the world, a customer centric approach and most importantly a positive approach for this friendly and outgoing team

Apply Today

Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Sean Smyth, Ian, Thomas or German in our Auckland office on 09-915-6700.

Job Reference No: 06900-0010827220



Auckland

Level 13
151 Queen Street
Auckland 1010
nz
+64 9 915 6700
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